FAQ

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Q Are you a factory or a trading company?

A Qingdao Maxtop Factory is a professional export-oriented factory.
Q Is OEM available?

A Yes, OEM is available. We have professional designer to help your brand promotion.
Q Is the sample available?

A Yes, samples are available for you to test the quality.
Q Are the products tested before shipping?

A
Yes, all of our wheels were qualified before shipping.

We test every batch.
Q What is your quality guarantee?

A We have 100% quality guarantee to customers. We will be responsible for any quality problems.
Q I would like to have my own design products and qty is not that big, is it ok?

A Yes, we can go with your customized design, no matter small or big qty. However, pls understand the cost will be different.
Q I don' have any drawing or pictures available for the customized products, could you design it for me?

A
Sure, we can make the best suitable design for you as long as we get the details such as

a) dimension b) loading capacity

c) stackability d) surface treatment etc.
Q What should I do if the products have any quality problems?

A Just contact us via our phone or email. We will handle it as soon as possible.

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